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Refund & Return Policy

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  • Refund & Return Policy

    At Manju Lights, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.

    Returns

    • Eligibility: You have 7 calendar days to return an item from the date you received it.
    • Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
    • Proof of Purchase: Please provide the receipt or proof of purchase.

    Refunds

    • Processing: Once we receive your item, we will inspect it and notify you of the status of your refund.
    • Approval: If your return is approved, we will initiate a refund to your original method of payment.
    • Timeline: You will receive the credit within a certain number of days, depending on your card issuer's policies.

    Shipping

    • Costs: You will be responsible for paying for your own shipping costs for returning your item.
    • Non-Refundable: Shipping costs are non-refundable.

    Damaged or Defective Items

    If you receive a damaged or defective item, please contact us immediately at support@manjulight.in with details and images of the product.